Privacy Policy & Terms of Use

1. Information We Collect

When you use Zara Music store, we may collect and process the following types of data:

a. Personal Data

• Identification information: Full name, email, phone number.
• Address information: Shipping address, billing address (if different).
• Account data: Username, encrypted password, order identifiers.

b. Transaction Data

• Order history: Purchased products, dates, quantities, prices.
• Payment details: We use secure payment gateways (like PayPal, Mada, STC Pay) and do not store credit card details.

c. Technical Data

• Device data: Device type, operating system, browser version.
• Network data: IP address, ISP information.
• Browsing data: Pages visited, visit duration, traffic sources.

2. How We Use Your Data

• Processing and managing purchase orders and shipments.
• Improving user experience and personalizing offers.
• Analyzing store performance and developing new services.
• Complying with legal and regulatory obligations.
• Protecting against fraud and unauthorized activities.
• Sending important updates about orders and offers (if you opt-in).

3. Data Sharing with Third Parties

We may share your data with:

• Approved payment service providers to complete transactions.
• Shipping and delivery companies to fulfill your orders.
• Technical service providers to support store infrastructure.
• Government authorities when legally required.

All third parties are bound by data confidentiality agreements and may only use information for specified purposes.

4. Data Security

We implement strict security measures including:

• Data encryption during transmission using SSL/TLS protocol.
• Secure storage environments with access controls.
• Regular security audits to detect vulnerabilities.
• Employee training on best data protection practices.

5. Cookies

We use different types of cookies:

• Essential cookies: Required for store functionality (e.g., shopping cart).
• Performance cookies: To enhance user experience.
• Analytics cookies: To understand visitor behavior using tools like Google Analytics.
• Marketing cookies: For ad personalization (manageable via browser settings).

You can control cookies through your browser settings, though disabling some may affect store functionality.

6. Your Data Protection Rights

Under applicable regulations, you have the right to:

• Access your personal data we hold.
• Request correction of inaccurate data.
• Request deletion of your data in certain cases.
• Restrict processing of your data under specific circumstances.
• Receive your data in a portable format.
• Object to processing of your data for marketing purposes.

7. Changes to Privacy Policy

We periodically update this policy to reflect changes in our practices or legal requirements. We will post a clear notice on the store for any substantial changes.